Edgar's paid up account

My Name is Maxine Crystal Thompson. I had an account 3 years ago with Edgar's. I paid up my account and in that same week went to go and close the account. I was told that I can't close my account because there is money that I must pay. I told them I came in that same week to pay my account and that Edgar's needs to give me proof to where this amount came from. Edgards did not know where it came from so over several day I sat with the managers calling Edcon asking why they put this amount on my account. They would keep us on hold for hours or would just cancel the call. I was told by 2 managers they would sort it out and give me a call. I would go in Edgars to follow up but manager was never available. During that time almost 2 years lawyers from Edcon started calling me to pay the account, I would explain to the lawyers that this is ***** its not my account to pay,Edgar's had no right to put give my name and account to lawyers because they could not prove where the money came from. For 3 years every month I would get a call from the lawyer explaining the same story over and over. Told lawyers to put my story on record and investigate where the amount came from.Edcon gave me a bad record without investigating the amount that they onto my acvount . I then decided to go into Edgards and irritate the managers because Edcon refuse to help me. Simphiwe a manager Of Westgate Edgar's look into the hole incident and decided to help me. He paid off the account and gave me a paid up letter this was August 2020. I spoke to Transunion and they inform me if I let them clear my name it will take a few months almost a year and I won't be allowed to take out anything on my name. I then called Edcon because Transunion told me Edcon can only fully clear my name. I was told by Edcon they would transfer me to a manager or they would just tell me they cannot clear my name. Today I am still sitting with a bad record because Edcon put someone account on my name (*****) how easily this could be done but no one from Edcon willing to clear your name. Only received a paid up letter and not that the fault was on Edcon I would appreciate it if this matter was resolved as soon as possible because its affecting my credit profile. My email address is ***