EDGARS OR NOT LOL

On Wednesday 2015/10/07 I went to Edgars in East Rand Mall to credit some items I bought in East gate it was a Salsa T-shirt and jeans for men. When I got to the customer services desk there was one lady working behind the counter after I have waited for a while even though I was the only one waiting for assistance at the time she came to her senses and called me. The consultant than unpacked the items and calculated the amount and told me that she does not have that amount in her till, she was than running around like a headless chicken but couldn't find money L.O.L. She than called her manager who came to the desk and told me that they cannot refund the items, I asked her why and she reply was \salsa is a brand "LOL duh who is selling the brand I asked her to check the invoice as its an Edgars invoice meaning that Edgars is selling the brand therefor I can return it at any Edgars. She than told me they can't return the item I have to return it at the store I bought it from because if they return it in their store they will have to pay for it LOL maybe is was to transfer the items to the next store HEHEHEHEHHEHE I USE TO BE IN RETAIL . So I asked her does this mean that whichever """