1 reviews | Active since Jul 2019
Edgars online team- pathetic service
Really pathetic service from the online team.
I had placed my order in May and considering it was lockdown i was patient and understanding regarding the details however i was sent an email to tell me my parcel was delivered to the store ( this parcel was to be delivered to my address), understanding there must of been a mistake amd delivered incorrectly to the store, i went to the store to pick up, only to be told the parcel had not arrived. After finding this out, i went online to check the status of my order which now shows CANCELED.
How can i be sent an email to tell me my order is awaiting pick-up and then see online that the order was canceled.
This is terrible service from the online team. I have sent emails. None of which is ever responded to.
Edgars needs to sort out the online team, clearly they dont know hw to handle sales.
Thank you for bringing this to our attention.
Please be advised that we have contacted you but was not successful and have also sent a email through to you.
Kindly assist by responding in order for us to assist further.
Kind Regards
The Edgars Team
Thank you for bringing this to our attention.
Please be advised that we have contacted you but was not successful and have also sent a email through to you.
Kindly assist by responding in order for us to assist further.
Kind Regards
The Edgars Team
Tried calling and was informed that there is an issue with the lines. I can understand that, but is your emails also down?
What nonsense is this from edcon.
Right now my delivery is delayed and with what i am reading in the news about edcon, i am forced to believe your company is *****ing me for my money! Sort this out asap!
Tried calling and was informed that there is an issue with the lines. I can understand that, but is your emails also down?
What nonsense is this from edcon.
Right now my delivery is delayed and with what i am reading in the news about edcon, i am forced to believe your company is *****ing me for my money! Sort this out asap!