JE
Joanne E
1 reviews | Active since Jul 2012
11 Jun 2020, 15:22
Edgars online stay away from. Useless!!
I ordered essential winter clothing for my child in the 3rd May online with Edgars. I have emailed daily called daily. I finally got through on Thursday last week to be told my order would be delivered on Monday 8 June. Here I am trying to get through to them again. Nothing. No one answers. No responds to any emails. I cannot even collect my order. They don’t care. I am disgusted at Edgars lack of care and absolute dismissal of my order. I want answers and a refund. I will never shop with Edgars again. Disgusted.
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Edgars's replyOfficial
17 Jun 2020, 10:23Good day Joanne, Thank you for taking time to write to us We apologize profusely for the inconvenience caused. Your complaint has been acknowledged, we will investigate and revert with feedback. The reference number for the complaint is ***/GO Warm RegardsThe Edgar's Customer Experience Team
Edgars's reply17 Jun 2020, 10:23
Official
Good day Joanne, Thank you for taking time to write to us We apologize profusely for the inconvenience caused. Your complaint has been acknowledged, we will investigate and revert with feedback. The reference number for the complaint is ***/GO Warm RegardsThe Edgar's Customer Experience Team