EDGARS ONLINE SHOULD BE SUED

DO NOT from Edgars Online. I have placed an order for three perfumes. Edgars online verification department phoned me to confirm the orders. It is now a month later. My accounts has been debited and I have not received a single order. Each time I phone the online department I am told that the matter will be escalated.

I have phoned more than four times. The staff is rude and unprofessional. They NEVER return calls and NEVER follow up. I have a branch manager that can corroborate how I have struggle with online purchases over the last three years. Now I have finally had enough... I will tell the world how poorly EDGARS treat their customers.

I have even begged for helped on their Instagram platform only to get a response that the matter will be looked into.

I am sad to say that after many years of being a loyal customer I will have to move all purchases (including online) to TFG - they have no arrogant staff, their online store works like a charm. It is a pleasure to browse their online store and their check-out system is remarkable.

I have told EDGARS ONLINE on numerous occasions that their check out process and online system is flawed. I have also sent numerous emails complaining about the check-out process that would fail each time I buy something online. If it does allow the item to be purchased the customer endures endless hassles getting the purchased item.

I know because I have been doing it for THREE YEARS.

Now I am finally fed-up - SHAME ON YOU EDGARS FOR ALLOWING THIS TO HAPPEN :-(