ML
Makgitla L
1 reviews | Active since Nov 2014
20 Jun 2020, 08:28
Edgars online shopping, 47 days no delivery
It has been 47 days since I made an order online and nothing has been delivered. I received an email stating that the was one item out of stock that they will refund me, I did not receive the refund as well. On the 12th I was contacted by Sibusiso Ndaba who confirmed that I will receive my order on the 15th of June and nothing, I sent him an email asking what’s going on but he did not reply. Can I just have my stuff or money back.
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Edgars's replyOfficial
22 Jun 2020, 11:03 Good day Monique ,
Thank you for your post. Your complaint has been acknowledged.
We apologise profusely for the delayed response and inconvenience caused.
We have requested the order to be cancelled urgently ,feedback will be provided to you within 48 working hours.
The reference number for your complaint is : ***/GO.
Warm Regards
The Edcon Team
Thank you for your post. Your complaint has been acknowledged.
We apologise profusely for the delayed response and inconvenience caused.
We have requested the order to be cancelled urgently ,feedback will be provided to you within 48 working hours.
The reference number for your complaint is : ***/GO.
Warm Regards
The Edcon Team
Edgars's reply22 Jun 2020, 11:03
Official
Good day Monique ,
Thank you for your post. Your complaint has been acknowledged.
We apologise profusely for the delayed response and inconvenience caused.
We have requested the order to be cancelled urgently ,feedback will be provided to you within 48 working hours.
The reference number for your complaint is : ***/GO.
Warm Regards
The Edcon Team
Thank you for your post. Your complaint has been acknowledged.
We apologise profusely for the delayed response and inconvenience caused.
We have requested the order to be cancelled urgently ,feedback will be provided to you within 48 working hours.
The reference number for your complaint is : ***/GO.
Warm Regards
The Edcon Team