Edgars Online Shopping

Edgars online shopping. I placed an order on 25 June 2018. Order number ********** 5. I have called the customer care center on 28 and 29 June. I was told that the delivery would be the same day or the next. No delivery. I called again yesterday. Ref number ********** 0515/go. I was told the delivery would be yesterday. I was also told I would be called back, which never happened. No delivery. Today is Tuesday. I have called the call center twice, no answer. I have been holding for 20 minutes on the phone. No answer. This is unacceptable. I await a response fro Edgars.