1 reviews | Active since Dec 2016
EDGARS ONLINE SERVICE
<p>EDGARS ON LINE</p> <p>ORDER: ********** 37</p> <p>ORDER DATE: 18/11/2016</p> <p>AMANDA COMBRINK</p> <p> ********** </p> <p>I PLACED AN ON-LINE ORDER ON 18/11/2016, OUT OF EVERYTHING THAT I ORDERED, A 2 PIECE BIKINI'S BOTTOM WAS NOT INCLUDED. I CONTACTED THE CUSTOMERS SERVICE TEAM ON ********** 925 IMMEDIATELY TO ENQUIRE. AFTER THAT ENQUIRY I PHONED AGAIN ON SEVERAL DATES,</p> <p>23/11, 25/11, 28/11, 1/12, 6/12, 7/12 AND EMAILED THEM ON 29/11.....</p> <p>EVERYTIME THE SAME DETAILS ARE ASKED FROM ME AMD EVERYTIME I AM TOLD THAT THEY WILL ESCOLATE MY QUERIE AGAIN!!!!!!</p> <p>YESTERDAY WHEN I PHONED, I ASKED TO SPEAK TO A MANAGER, I WAITED FOR A LONG TIME, ABOUT 10 MINUTES WHEN THE PERSON CAME BACK ON LINE AND TOLD ME THAT THE MANAGER WILL PHONE ME ON MY CELL. I AM STILL WAITING. I JUST PHONED AGAIN AND ASKED FOR A MANAGER TO ASSIST AND I WAS ASKED TO HOLD THE LINE FOR A MOMENT, WHEN THAT MOMENT REACHED 7 MINUTES I CUT THE CALL!!!!! THIS IS SO BAD!!!!!!</p> <p>I MADE USE OF ONLINE PURCHASE BECAUSE I CAN NOT GET TO THE SHOPS BEFORE GOING ON LEAVE AND NOW I BATTLE TO GET EVERYTHING THAT I ORDERED ALTHOUGH IT ALREADY WENT THROUGH ON MY ACCOUNT!!!</p>
Reference Number: ***/GO
Thank you for making contact with us with regards to your online order.
We have checked the order status and it shows delivered.
Should you require further assistance do not hesitate to call us on ***
Kind regards
Edgars Customer Experience Team
Best regards,
Reference Number: ***/GO
Thank you for making contact with us with regards to your online order.
We have checked the order status and it shows delivered.
Should you require further assistance do not hesitate to call us on ***
Kind regards
Edgars Customer Experience Team
Best regards,
