1 reviews | Active since Aug 2016

01 Dec 2016, 14:41

Edgars online poor service

<p>Good day</p> <p> </p> <p>Please be advised to date i have not received my delivery. I am very disappointed.</p> <p>I have been called by a guy named Thabo from ********** 175, who has tried to assist me, unfortunately i still have no delivery.</p> <p>Because of *********** staff, the client has to suffer. The day i placed the order i called and rectified the delivery address and i was assured this was processed only to discover a week later that it was not.</p> <p>The items have been delivered to Edgar’s Gateway and i was only informed about this days later and Thabo advised this will be delivered to me ,,,,,,,,,,,, guess what no DELIVERY</p> <p> </p> <p>ORDER #<br />DATE<br />SHIP TO<br />ORDER TOTAL<br />STATUS</p> <p>Good day</p> <p> </p> <p>Please be advised to date i have not received my delivery. I am very disappointed.</p> <p>I have been called by a guy named Thabo from ********** 175, who has tried to assist me, unfortunately i still have no delivery.</p> <p>Because of *********** staff, the client has to suffer. The day i placed the order i called and rectified the delivery address and i was assured this was processed only to discover a week later that it was not.</p> <p>The items have been delivered to Edgar’s Gateway and i was only informed about this days later and Thabo advised this will be delivered to me ,,,,,,,,,,,, guess what no DELIVERY</p> <p> </p> <p>Order no ********** 32<br />21/11/2016<br /><br /> <br /> <br /> </p>

0
Replies (2)
Edgars
Edgars's reply14 Dec 2016, 12:16
Official

Thank you for bringing this matter to our attention .

Please accept our sincere apologies for the frustration's and inconvenience caused to you with your online order. We will address this issue with the management team.We are glad to hear that you have since received your parcel.

***/GO

Kind regards

Edgars Customer Experience Team

Best regards,

Edgars
Edgars's reply14 Dec 2016, 12:16
Official

Thank you for bringing this matter to our attention .

Please accept our sincere apologies for the frustration's and inconvenience caused to you with your online order. We will address this issue with the management team.We are glad to hear that you have since received your parcel.

***/GO

Kind regards

Edgars Customer Experience Team

Best regards,