Edgars online order over a month, NO PACKAGE NO COMMUNICATION

I ordered from Edgars Online ***5. It is now ***9. I have not received my order. No communication from Edgars. I've send an email to *** on the 1st of June. I received an automated response that I will get feedback on my email in 48 hours. NO feedback has been received. I've phoned ***5 3 times got a ref number ***/o. The second time I phoned they cut the call. I am beyond disappointed and totally disgusted with their service. My order number ***