AH
Amy H
1 reviews | Active since Jan 2020
06 Jan 2020, 19:26
Edgar's online order never received
Placed an online order on the 5th December, still waiting. The call centre can only tell you it's on the way.
Helpful (0)
Replies (3)0
Replies (3)
Edgars's replyOfficial
07 Jan 2020, 10:52Dear Amy
Thank you for making contact with us regarding your online delivery .
We apologise for the frustrations and inconvenience caused to you .
As per our discussion our carriers will attempt delivery next week since you will be back at work .
Kind regards
Edgar's Customer Experience Team
***
Thank you for making contact with us regarding your online delivery .
We apologise for the frustrations and inconvenience caused to you .
As per our discussion our carriers will attempt delivery next week since you will be back at work .
Kind regards
Edgar's Customer Experience Team
***
Best regards,
Edgars's reply07 Jan 2020, 10:52
Official
Dear Amy
Thank you for making contact with us regarding your online delivery .
We apologise for the frustrations and inconvenience caused to you .
As per our discussion our carriers will attempt delivery next week since you will be back at work .
Kind regards
Edgar's Customer Experience Team
***
Thank you for making contact with us regarding your online delivery .
We apologise for the frustrations and inconvenience caused to you .
As per our discussion our carriers will attempt delivery next week since you will be back at work .
Kind regards
Edgar's Customer Experience Team
***
Best regards,
AH
Amy H's updateReviewer Update
13 Jan 2020, 15:55Received thanks
AH
Amy H's update13 Jan 2020, 15:55
Reviewer Update
Received thanks
AH
Amy H's updateReviewer Update
14 Jan 2020, 14:05Please can you assist I received the order yesterday, now I need to return an item as the size is incorrect but it is over 30days am i going to have difficulty doing this.
AH
Amy H's update14 Jan 2020, 14:05
Reviewer Update
Please can you assist I received the order yesterday, now I need to return an item as the size is incorrect but it is over 30days am i going to have difficulty doing this.