HH
Hiddenscars H
1 reviews | Active since Nov 2012
25 May 2020, 11:59
Edgars online nightmare
I am so frustrated with Edgars online. I placed an order on 01/05/2020 where it was indicated that delivery will take up to three weeks. I tried making follow-up over the phone, for three days I could not go through despite holding on fo 40-50 minutes and when I finally did I was told that my oder is still in the warehouse. This is unacceptable considering that I placed two orders with truworths and they delivered. This was my first and the last time buying from Edgars online.
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Edgars's replyOfficial
26 May 2020, 11:48Good day Katekani,
Thank you for taking time to write to us.
We apologise profusely for the inconvenience caused.
Kindly note that we are still on a backlog with the online orders.
Your order will be delivered, however we can’t confirm that delivery will be done by the end of the week.
Please bear with us for another week.
The reference number for your query is ***/GO
Warm Regards,
The Edgars Team
Thank you for taking time to write to us.
We apologise profusely for the inconvenience caused.
Kindly note that we are still on a backlog with the online orders.
Your order will be delivered, however we can’t confirm that delivery will be done by the end of the week.
Please bear with us for another week.
The reference number for your query is ***/GO
Warm Regards,
The Edgars Team
Best regards,
Edgars's reply26 May 2020, 11:48
Official
Good day Katekani,
Thank you for taking time to write to us.
We apologise profusely for the inconvenience caused.
Kindly note that we are still on a backlog with the online orders.
Your order will be delivered, however we can’t confirm that delivery will be done by the end of the week.
Please bear with us for another week.
The reference number for your query is ***/GO
Warm Regards,
The Edgars Team
Thank you for taking time to write to us.
We apologise profusely for the inconvenience caused.
Kindly note that we are still on a backlog with the online orders.
Your order will be delivered, however we can’t confirm that delivery will be done by the end of the week.
Please bear with us for another week.
The reference number for your query is ***/GO
Warm Regards,
The Edgars Team
Best regards,