Edgars Online lack of delivery & communication

Edgars online is THE worst online shopping sites I have ever come across. The experience from the onset was challenging and their processing orders speed is ridiculous. I placed an order on the morning of Sunday 18 March. According to the website all the items that I chose were in stock hence my choice of those particular items. Thinking that the process would be seamless just like that of Takealot or Spree etc. Little did I know that 5 days later the status of my order according to the website inconveniently states "Transaction Processing". My girlfriend's birthday was on Wednesday and I was hoping that i would be able to shower her with the items I purchased online, but to no avail. The birthday came and went and it is now Friday the 23rd of March and i still have not received a single piece of correspondence from Edgars regarded the status of my order. I requested that the items be sent to their Pavilion store so I can collect it so that eliminates the time of a courier company bringing it to me. This is an absolute inconvenience and I have no need for those items any longer as I had to spend more money on items just so I could deliver.

I will NEVER order from Edgars online ever again!