Edgars Online lack of customers service

So it been a while and i have still not hear from Edgars, we placed an order online and made payment. Still no e-mail when it will be deliver to us. We try numbers of time to get hold of edgars call centre provided, try e-mails and now we did try on hellopeter and still we are getting no assisted. Now i will go on social media to inform everyone about the edgars poor service. You take our money and dump us in the dark.