MAP
MornAA AA(C) Parsons
1 reviews | Active since Mar 2009
19 Dec 2019, 15:45
Edgar's online is pathetic, to say the least
After my orde has been delayed for 2 weeks, I still have zero feedback from the online helpline.
I get the same response. "we have escalated the issue and will contact you"
It's been 2 weeks..
No feedback...
4 escalations...
It's pathetic
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Replies (1)MAP
MornAA AA(C) Parsons's updateReviewer Update
24 Dec 2019, 09:26So,
After being apologetic, and assuring me my parcel will be delivered yesterday, no one at Edgar's still has a clue where to send my order.
This morning I called twice. The first time the phone was put down in my ear. The other was the same rhyme your call center is taught.
Imagine me taking away your Christmas present after you failed after 22 days and 6 "escalations".
***** you Edgar's. I want a refund and I never want to do business with you again. No wonder why you're a sinking ship.
After being apologetic, and assuring me my parcel will be delivered yesterday, no one at Edgar's still has a clue where to send my order.
This morning I called twice. The first time the phone was put down in my ear. The other was the same rhyme your call center is taught.
Imagine me taking away your Christmas present after you failed after 22 days and 6 "escalations".
***** you Edgar's. I want a refund and I never want to do business with you again. No wonder why you're a sinking ship.
MAP
MornAA AA(C) Parsons's update24 Dec 2019, 09:26
Reviewer Update
So,
After being apologetic, and assuring me my parcel will be delivered yesterday, no one at Edgar's still has a clue where to send my order.
This morning I called twice. The first time the phone was put down in my ear. The other was the same rhyme your call center is taught.
Imagine me taking away your Christmas present after you failed after 22 days and 6 "escalations".
***** you Edgar's. I want a refund and I never want to do business with you again. No wonder why you're a sinking ship.
After being apologetic, and assuring me my parcel will be delivered yesterday, no one at Edgar's still has a clue where to send my order.
This morning I called twice. The first time the phone was put down in my ear. The other was the same rhyme your call center is taught.
Imagine me taking away your Christmas present after you failed after 22 days and 6 "escalations".
***** you Edgar's. I want a refund and I never want to do business with you again. No wonder why you're a sinking ship.