Edgars online is a joke - lies, lies, lies - such disgusting service

Item: Edgars
Rating: 1
Author: nomaza L

I've been waiting on Edgars online order no ********** 99 for 2 weeks; its over 1 week since Edgars missed its own delivery deadline & since i logged complaint ********** 2232/GO. Lies, lies, lies about when delivery will take place & so many lies about calling with feedback. I'd not be surprised if the stock was never there in the first place. Disgusting service - I want my money back with interest.

Helpful (0)

Replies (2)

Edgars's replyOfficial

31 Jul 2017, 15:16

Please accept our sincere apologies for the delayed delivery . We will escalate your query to senior management to assist with your query and feedback will be provided to you.

***/GO

Kind regards

The Edgars Customer Experience Team

***

Edgars's reply31 Jul 2017, 15:16

Official

Please accept our sincere apologies for the delayed delivery . We will escalate your query to senior management to assist with your query and feedback will be provided to you.

***/GO

Kind regards

The Edgars Customer Experience Team

***

nomaza L's updateReviewer Update

14 Nov 2017, 07:46

I'm glad Edgars Customer Experience team got involved - I was called by the store to collect in less than a week thereafter your involvement. Thank you very much.

nomaza L's update14 Nov 2017, 07:46

Reviewer Update

I'm glad Edgars Customer Experience team got involved - I was called by the store to collect in less than a week thereafter your involvement. Thank you very much.