MX
Mandisa X

1 reviews | Active since Feb 2018

20 Feb 2018, 12:47

Edgars online hasn't refunded me my money

I ordered clothes online and they were never delivered. The edgars team told me that my order had been hijacked They haven't refunded my money back even today! Such bad service!

0
Replies (2)
Edgars
Edgars's reply20 Feb 2018, 15:24
Official

Thank you for making contact with us.

Please be advised your credit card refund was processed on the 08.02.2018 and the update duration is within 14 working days.

Please find below reference number for this query:

***/GO

Kind Regards

Edcon Customer Experience Team

MX
Mandisa X's update20 Feb 2018, 15:42
Reviewer Update
Was my refund made for BOTH the orders I made? Can't be, because I was only refunded for 1 order, not both.