Edgars Online GONE WRONG!!!

I walked into Edgars one day to buy some jeans that were on sale at the time. The layout of the store (Diamond Pavilion) was so pathetic...I could not find what I wanted in my size because there were jeans scattered literally all over the show. Whenever I would return from the fitting room i would not know where to replace or find my size. I became so frustrated that i dumped the armful of jeans on the nearest table and left the store. I decided to try their online store instead....this was a mistake. I placed the order perfectly and waited patiently for the delivery. The delivery arrives promptly but one of the jeans they sent was in the incorrect size, but the label on it was that of the correct size. So somebody had mistakenly placed my size label on a jeans that was twice as big. Naturally I contacted the complaints department and they promised to send me a replacement. When the replacement arrived, I noticed that it was a different style than the one I had ordered. I had ordered a stone wash, grey, high waisted jeans...they sent me a plain grey high waisted jeans. After many phone calls and emails later they simply said that they will refund R65 to my account for the inconvenience...end of story. They were quite unapologetic about their huge ***** UP. Now the jeans I was SUPPOSED to be rocking (stone washed grey) simply looks like an OLD grey jeans. Edgars you suck!!!! There are many companies smaller than you that give EXCELLENT online service. I would know as I am a regular online shopper. Edgars, IT'S NOT ROCKET SCIENCE...please get with the program. Your online service SUCKSSSSSSSSSSS!!!