TS
Thabisile S
1 reviews | Active since Dec 2019
20 Dec 2019, 20:39
Edgars online delivery nightmare!!!!
I did an online order on the 28 of November and until today I still haven't recieved anything from Edgars. I was promised that i will receive my Order by this Friday, but i got called by the couriers saying they are also waiting for the goods to be delivered to them from Joburg. I even contacted you via Facebook but got the same old automated response and you never got back to me. You said it only took 2-5 working days to make a delivery but it's been 15 working days and still no delivery.
Helpful (0)
Replies (3)0
Replies (3)
Edgars's replyOfficial
21 Dec 2019, 10:12Dear Thabisile
Thank you for making contact with us regarding your online delivery .
Please accept our apologies for the delayed delivery .
The once order is with our branch in Hazyview and the second parcel the status shows out on delivery . Our online team are tracking the parcel and feedback will be provided to by Monday.
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us regarding your online delivery .
Please accept our apologies for the delayed delivery .
The once order is with our branch in Hazyview and the second parcel the status shows out on delivery . Our online team are tracking the parcel and feedback will be provided to by Monday.
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
Edgars's reply21 Dec 2019, 10:12
Official
Dear Thabisile
Thank you for making contact with us regarding your online delivery .
Please accept our apologies for the delayed delivery .
The once order is with our branch in Hazyview and the second parcel the status shows out on delivery . Our online team are tracking the parcel and feedback will be provided to by Monday.
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us regarding your online delivery .
Please accept our apologies for the delayed delivery .
The once order is with our branch in Hazyview and the second parcel the status shows out on delivery . Our online team are tracking the parcel and feedback will be provided to by Monday.
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
TS
Thabisile S's updateReviewer Update
23 Dec 2019, 16:29Edgars I'm still waiting for feedback on my delivery that you promised
TS
Thabisile S's update23 Dec 2019, 16:29
Reviewer Update
Edgars I'm still waiting for feedback on my delivery that you promised
TS
Thabisile S's updateReviewer Update
24 Dec 2019, 08:23It's already Tuesday and I'm still waiting for my parcel, you said i was going to get feedback on Monday. The satus has been showing out on delivery since the 30th of November.
TS
Thabisile S's update24 Dec 2019, 08:23
Reviewer Update
It's already Tuesday and I'm still waiting for my parcel, you said i was going to get feedback on Monday. The satus has been showing out on delivery since the 30th of November.