1 reviews | Active since Jul 2018
Edgars Online (Click and Collect)
So I placed an order at Edgars online (click and collect) on the 6th of July, today is the 20th and order dololo.
I have called them again and again and someones always ends up taking my number and promise to call me back, again dololo update from Edgars.
I sent an email and someone responded on Saturday saying someone will contact me within 48 hours, again dolol update from Edgars.
I'm so frustrated, this is not the first time experiencing online order issues from them but I decided to ignore everything and place new orders, I have 2 orders now that I have never recied an update about (one for 6July and one placed on 10 July.
Thank you for making contact with us regarding your online delivery. Please accept our sincere apologies for the lapse in service . We have escalated your query to our online team for urgent feedback.
Kind regards
The Edgar's Customer Experience Team
Thank you for making contact with us regarding your online delivery. Please accept our sincere apologies for the lapse in service . We have escalated your query to our online team for urgent feedback.
Kind regards
The Edgar's Customer Experience Team
