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GvdB
Gerard van den Bergh

1 reviews | Active since Feb 2017

13 Sept 2018, 12:24

Edgars online application = Waste of time.!!!!!

Tried to open a account online. got no feedback. Called the new accounts department."Sorry sir, but I cant tell you anything about your account, you will have to go into the store". Does that not defeat the purpose of an online application?

All the trouble i went through to get payslips and bank statements, submitting them, was all for nothing. That is just pathetic and a complete waste of my time.!!!!!!!!

Please can someone from Edgars tell me what the use of the "new accounts department" and "online application service" is?

0
Replies (5)
Edgars
Edgars's reply15 Sept 2018, 12:33
Official

As per our telephonic conversation today at 12:28 PM. We would like to apologize for the inconveniences regarding your new account application.

Kindly be advised we have escalated your query to our New Accounts department and correspondence regarding your application status will be provided to you.

Reference number: ***/GO

Kind Regards:

The Customer Experience Team

GvdB
Gerard van den Bergh's update17 Sept 2018, 10:22
Reviewer Update
So somebody at Edgars account department called me and told me that I do not meet the minimum requirements to open an Edgars account and could not tell me what requirement I did not met . My Annual is well over 200k, vehicle financed through MFC, credit card with a lot of cash flow, ext. Please can you explain what requirement i did not reach, so I can work on my profile.
GvdB
Gerard van den Bergh's update17 Sept 2018, 10:23
Reviewer Update
So somebody at Edgars account department called me and told me that I do not meet the minimum requirements to open an Edgars account and could not tell me what requirement I did not met . My Annual is well over 200k, vehicle financed through MFC, credit card with a lot of cash flow, ext. Please can you explain what requirement i did not reach, so I can work on my profile.
GvdB
Gerard van den Bergh's update17 Sept 2018, 10:23
Reviewer Update
So somebody at Edgars account department called me and told me that I do not meet the minimum requirements to open an Edgars account and could not tell me what requirement I did not met . My Annual is well over 200k, vehicle financed through MFC, credit card with a lot of cash flow, ext. Please can you explain what requirement i did not reach, so I can work on my profile.
GvdB
Gerard van den Bergh's update17 Sept 2018, 10:23
Reviewer Update
So somebody at Edgars account department called me and told me that I do not meet the minimum requirements to open an Edgars account and could not tell me what requirement I did not met . My Annual is well over 200k, vehicle financed through MFC, credit card with a lot of cash flow, ext. Please can you explain what requirement i did not reach, so I can work on my profile.