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PAM H

1 reviews | Active since Aug 2009

22 May 2018, 17:28

EDGARS ON LINE REFUND-HORRID EXPERIENCE

Edgars/Boardmans is a really disappointing ON LINE place to shop from. Kettle purchased and didn't work within guarantee period. Edgars said they would credit card and it has taken three weeks for this transaction.. still not completed!

Director is far to busy to talk to an unhappy customer and staff who are not honest about problems.

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Replies (1)
Edgars
Edgars's reply23 May 2018, 11:14
Official

Thank you for making contact with us regarding your online shopping experience.We apologise for the lapse in service regarding the delayed refund.Our online team manager has been advised and will follow up on the progress of the bank card refund and provide you with an update.***/GO

Kind regards

The Edgar's Customer Experience Team