EDGARS not looking for new ACCOUNTS

What a joke it is if you previously had an account with Edgars and then trying to reopen it or even a new one. Today I was at Edgars asking what I need to open a account. Was told to bring 3 months bank statements and ID so that I can open a new account. because my old account was locked long ago.

So I had a old account that I closed ? Are one not allowed to close one and reopen ?

Apparently this never happened before at Edgars because what a struggle this was.

I'm not talking about the lady who was trying to help me ( she really tried ) but all the different people she tried to call. I'm sure she called more than 10 times someone in Edgars.

So, after two and a half hours of struggling did I finally get my account opened ??? Not a chance. I work for a company who is a contractor for a larger corporation and apparently Edgars does not understand this. I'm permanently employed for more than 5 year at the company even if I work internally in the larger organisation. Now after two and a half hours plus an hour in the bank I get told to bring a letter of appointment from my employer?

What a joke. I was thinking of closing my other accounts to move to Edgars because they have a lot to offer BUT THIS TYPE OF STRUGGLE TO OPEN AN ACCOUNT?!

Edgars does not want my money and if you go and check you will see a client with a perfect credit score. Even bought a car in the five years that I'm working for the company where I'm currently working and YOU don't want to give me an account.

Good Luck with the future and customer care! You really going to need it.