cV
chris V
1 reviews | Active since May 2016
20 Mar 2018, 09:59
Edgars not helpful.
I had an airtime contract with Edgars and I have cancelled the contract in Dec 2015. From Dec 2015 no instalment was deducted from my account. I am in process to apply for a contract with Vodacom but my number still reflect as a contract number. After numerous phone calls I am still having the issue. I was promise they will correct the status back to pre-paid. At this time there is a risk that I will loose my phone as Vodacom cant process the contract. I have spoken to Keneilwe in this regard.
Helpful (0)
Replies (2)0
Replies (2)
Edgars's replyOfficial
20 Mar 2018, 16:39Thank you for making contact with us .Please be advised that from our side the airtime subscription is cancelled.However we have escalated your query to our third parties who will be in direct contact with you regarding the contract.Apologies for the frustrations caused .***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edgars's reply20 Mar 2018, 16:39
Official
Thank you for making contact with us .Please be advised that from our side the airtime subscription is cancelled.However we have escalated your query to our third parties who will be in direct contact with you regarding the contract.Apologies for the frustrations caused .***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
cV
chris V's updateReviewer Update
23 Mar 2018, 08:58Good day
Can you please help me to close this issue, I don't know what else to do. I have send emails with no response. All I want to do is get a cell phone contract and at this point I am frustrated as hell. seems like no one is willing to assist me.
Regards
cV
chris V's update23 Mar 2018, 08:58
Reviewer Update
Good day
Can you please help me to close this issue, I don't know what else to do. I have send emails with no response. All I want to do is get a cell phone contract and at this point I am frustrated as hell. seems like no one is willing to assist me.
Regards