CA
Chilton A
1 reviews | Active since Nov 2010
12 Dec 2018, 11:50
Edgars not cancelling Airtime/Data Subscription - OTA Prepaid
Edgars is charging me for Airtime/Data subscription under Financial services & Clubs on my account. I have cancelled this service in September 2018 already but I still get billed for R78 on my account for October & November 2018.
I have called customers services on 0860-112-442 and was told to call 0860-100-531. Then the call agents tells me they only deal with cellphone insurance and to call my network provider.
I want to cancel this OTA Prepaid Voucher & Airtime/Data Subscription which Edgars are **********ly billing me on.
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Edgars's replyOfficial
12 Dec 2018, 13:20Dear Clinton,
Thank you for making contact with us.
Please be advised a request for cancellation is already logged and referred to RMCS for processing within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you for making contact with us.
Please be advised a request for cancellation is already logged and referred to RMCS for processing within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Edgars's reply12 Dec 2018, 13:20
Official
Dear Clinton,
Thank you for making contact with us.
Please be advised a request for cancellation is already logged and referred to RMCS for processing within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you for making contact with us.
Please be advised a request for cancellation is already logged and referred to RMCS for processing within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***