HB
Heila B
1 reviews | Active since Mar 2018
30 Jan 2019, 12:38
Edgars non-service
I have been requesting policy information on the funeral cover I have with Edgars since 14 Nov 2018. To date nothing. I called the callcentre today after sending numerous emails and they still cannot assist but will "get back to me". Shocking service.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
30 Jan 2019, 14:15Dear Heila,
Please accept our sincere apologies for the lapse in service experienced.
Please be be advised your query is referred to our regional credit office management team to urgently provide an update on your previous request for policy documents.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Please accept our sincere apologies for the lapse in service experienced.
Please be be advised your query is referred to our regional credit office management team to urgently provide an update on your previous request for policy documents.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,
Edgars's reply30 Jan 2019, 14:15
Official
Dear Heila,
Please accept our sincere apologies for the lapse in service experienced.
Please be be advised your query is referred to our regional credit office management team to urgently provide an update on your previous request for policy documents.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Please accept our sincere apologies for the lapse in service experienced.
Please be be advised your query is referred to our regional credit office management team to urgently provide an update on your previous request for policy documents.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,