Edgars Non Responsive Management Team - ***** Acc

On the 4th September I received an email from Wilson Ntsele, with a list of managers copied into the email, confirming that the ***** account in question was closed. On Tuesday the 8th September I responded to his letter questioning the apparent processes and procedures followed at Edgars when new accounts are opened, lack of support from both staff and especially management regarding this issue. On Friday the 11th September I sent another email to Wilson. Included to my letter and follow up are head of departments i.e. Sue-Ellen Johnson, Kolobe Ramotshela, Nompumelelo Mawela and Ak Shaik, yet to date I have received no answers to any of my questions. It is shocking that management do not see the need to respond to my letter. This is once again confirmation of the very poor and unacceptable services received from Edgars. When will you respond to my letter?