Edgars No Care

It has been Months (From Feb/March 2018)that I struggle to get Airtime and Data that have been credited to my account with the interest every month. It has been several times that I have gone into Edgars, emailed and phoned from the store to reverse the Product on my account I have not requested. After they say it was reversed and all good. I went ro Edgars on a sale and could still not buy on my account. Emailed again and gone into the store to talk to RCS to reverse the stuff they debited to my account and once again they said they will phone me and fix my problem..... with no phone call from Edgars, but an email saying all is good,but then they never reversed the Interest on the my account. I went to the buy 1 get 1 free sale and I stood in a very busy and long queue at Edgars to buy stuff for my family and once again I get to the feont to the till and my account cant be used as I have a balance. I had to leave 95% of my items as I can only buy it on account so I can pay it off monthly. With tears I left Edgars frustrated with leaving rhings I really needed for my family vut I could only buy it on my account.

I can not even explain the extreme frustration I have had with EDGARS and they just never phone me to hear how they could help or fix my problem.

Todays date is 8 September 2018 and I dont even know if they have fixed it as yet.

Several times I have wanted to buy things from Edgars on my account and COULD NOT WITH EDGARS ADDING THINGS TO MY ACCOUNT WHICH WAS NOT THE FIRST TIME AND IT IS THEIR FAULT I WAS SITTING WITH THIS PROBLEM!!!!!

I would like Edgars to compensate me for the all the times I had to email,phone and go to the Edgars store frustratingly to sort out your ******* on my account!!!!

Really reveived no help or call from Edgars side to even help me with this!!!!!!

Mrs N Deyzel