1 reviews | Active since Jul 2017
EDGARS New online account application
<p>As a new customer to edgars, I'm not impressed with the service. I've app**** online for an account, but received no response. Tried to call to follow up but I was sent back and forth by the call centre agent but still received no resolution but a large phone bill. I'm considering pulling out. It's evident that they don't need business. Can't believe the level of customer service, really. </p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post ***/GO.
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards
Customer Experience Team
Call Centre ***
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post ***/GO.
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards
Customer Experience Team
Call Centre ***