Edgars New Accounts

Hi,

I app**** for an Edgars account for the purpose of obtaining larger credit. I have been following up with the store that I app**** at (Fourways Mall) since yesterday and they keep telling me that my account is pending...Okay!!! I was then told on two separate occasions to call the new accounts department myself but every time I call they tell me that I need to be in the store and I cannot make the call from my cellphone. I just wanted to understand something....How long does it take to make the necessary checks and validate employment??? And why is it that every time I call the store people can never find my application? I have had it. I dont want the account anymore and it is so sad because nobody was doing me a favour. It's called new business. I am also so disappointed because everytime I engaged with the store I would be passed around from pillar to post...I have never experienced this type of poor service in my life...***???