NN
Neven N
1 reviews | Active since Jun 2012
21 Jun 2019, 22:16
EDGAR'S NEVER FLIPPING GETS BACK TO THERE CLIENTS
Since a query from 05/06/2019.No one has gotten back to me. Hello Peter complaint on 11/06/2019 I receive notification from edgars stating they will contact me. I called Edgar's on the 18/06/2019 spoke to the manager Calvin he said he will find out and call me back in an hour but never did. Today I called back to edgars and a lady answered and said there call center tried calling me but did not get through which is lies as I always receive calls. I want a manager to call me immediately and my account to be sorted out. Edgar's your customer service is flipping terrible you *******.
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Replies (1)Edgars's replyOfficial
22 Jun 2019, 10:57Dear Neven
Thank you for making contact with us once again.
Kindly note that the cancellation was done on the 12/6/19 by our service provider.
We will ensure that our regional credit office is in contact with you once the reversals have been done.
Please accept our sincere apologies for the frustrations caused to you our valued customer.
The reference remains the same ***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us once again.
Kindly note that the cancellation was done on the 12/6/19 by our service provider.
We will ensure that our regional credit office is in contact with you once the reversals have been done.
Please accept our sincere apologies for the frustrations caused to you our valued customer.
The reference remains the same ***/GO
Kind regards
Edgars Customer Experience Team
***
Edgars's reply22 Jun 2019, 10:57
Official
Dear Neven
Thank you for making contact with us once again.
Kindly note that the cancellation was done on the 12/6/19 by our service provider.
We will ensure that our regional credit office is in contact with you once the reversals have been done.
Please accept our sincere apologies for the frustrations caused to you our valued customer.
The reference remains the same ***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us once again.
Kindly note that the cancellation was done on the 12/6/19 by our service provider.
We will ensure that our regional credit office is in contact with you once the reversals have been done.
Please accept our sincere apologies for the frustrations caused to you our valued customer.
The reference remains the same ***/GO
Kind regards
Edgars Customer Experience Team
***
