Edgars Moova Money poor service

Don't register for this service from Edgars. You sometimes can't purchase vouchers at all.....and when you can, you only get it 5 days later after having to put up a fight with their call centre where staff is not empowered to do their job and managers are too lazy to deal with customer queries. I actually feel sorry for your call centre staff because they need to answer phones and try and help frustrated customers with no tools and access to help them. If you dont put pressure on them they will also just tell you to wait....so you are forsed to be a difficult customer just so you can get some service. The irony is that I wasted more airtime trying to get my airtime voucher than what the voucher is actually worth. The service in your stores also leave a lot to be desired. I am really thinking of closing my account....