1 reviews | Active since Oct 2016
<p>I was told I would receive my phone in a month, but three months down the line I am still waiting. everyone I go collect my phone there is an excuse to why it's not there. why do you not train your workers to insure customers get their phone in a month time as it was said. your workers keep saying they will let the insurance people call me directly and talk to me, but I'm still waiting, been complaining on fb and was promised a call, a month later I'm still waiting, I complain here on hello Peter, two weeks later I'm still waiting, still no call! You people do not care about your customers. I have no phone now, and I thought I would have one two months back, but thanks to Edgars I'm still phones less! If you people don't want to fix my phone, let me know instead of hogging it, do I can take it to other places where they would be happy to fix my phone. I am furious and frustrated! Talk is cheap, your actions have proved that! This is the last time I buy or insure my my phone by you, you couldn't care less about customers, you have proved that to me after I trusted you!</p>
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention , your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
Best regards,
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention , your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
Best regards,
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