RG
Renaldo G
1 reviews | Active since Jul 2017
13 Jul 2017, 08:59
Edgars Mobile Content Fee
<p>I noticed there was a mobile content fee on my edgars account. I called them to find out what this was for as I have never agree to any mobile subscriptions fee being activated on my account. The fact that Edgars adds fee's on your account without any authorization from the account holder is extremely alarming. Cancel and refund this mobile content fee as soon as possible.</p>
Helpful (0)
Replies (2)0
Replies (2)
Edgars's replyOfficial
14 Jul 2017, 08:28We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the matter regarding the Mobile content cancellation and reversal request to the R.M.C.S team and feedback will be reverted directly to you by their team after actioning accordingly,,
Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply14 Jul 2017, 08:28
Official
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the matter regarding the Mobile content cancellation and reversal request to the R.M.C.S team and feedback will be reverted directly to you by their team after actioning accordingly,,
Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's replyOfficial
14 Jul 2017, 08:29We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the matter regarding the Mobile content cancellation and reversal request to the R.M.C.S team and feedback will be reverted directly to you by their team after actioning accordingly,,
Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply14 Jul 2017, 08:29
Official
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the matter regarding the Mobile content cancellation and reversal request to the R.M.C.S team and feedback will be reverted directly to you by their team after actioning accordingly,,
Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,