Edgars marketing / customer services still the worst

So I have written a review on 12 December on Edgars with regards to a promise of a R1200 voucher if I buy for R1200. Edgars requested me to send them a screenshot of the SMS which I did. Now, according to Edgars, I was not suppose to receive this sms as the numbers on the sms does not correspond with my card number and they now requested me to send proof of this card. So how many people would know that this number refers to their account number, and secondly, how many customers know their account number? After I have done my purchases, I have enquired with the cashier how I will receive this voucher. If I did not qualify for the voucher, she could have informed me accordingly as it would surely be noted on their system. I could have bought the items cheaper at another retailer. Now, seemingly receiving this message in error , can Edgars please explain what the criteria are for allocating these vouchers. Being an account holder for more than thirty years and a club member for many years, I would love to know this. Edgars, please read Ms Haffajee's article of today's date on News 24 , and pay close attention to the last sentence. Going through the reviews on Hellopeter, it seems that many people fell for your ****. Irma Erasmus ********** 0200 edgars ref no