AVdv
Anton Van der vyver

1 reviews | Active since Aug 2021

16 Feb 2022, 09:05

EDGARS MAKE ME SICK!!!

Zero response from Edgars, they cant issue me with a paid up letter because my account is "too old" or they cant find my account!!!where have you ever heard nonsense like that????? Spending hours on my cellphone, transferred from one person to the next and when the next person does not want to help you they just cut you off. No response on email!!!! Edgars makes me sick!!!!

0
Replies (6)
Edgars
Edgars's reply16 Feb 2022, 10:51
Official
Good day Anton.

Trust you well.

We are sorry that your recent experience has led you to contact us with a complaint.
I have escalated your query to RCS, and I will be in contact with you for the resolution. 

Thank you and take care.

Best regards,

Edgars
Edgars's reply16 Feb 2022, 16:25
Official
 Good day Anton.

Trust you well. 

Feedback has been provided by RCS.
Should you have any further enquiries please feel free to contact us.

Thank you and take care

Best regards,

AVdv
Anton Van der vyver's update17 Feb 2022, 08:52
Reviewer Update
Good day, even though the account does not appear on my credit report it does not help me for my debt review removal, I have to show the court that the account is paid up and neither Edgars or RCS can issue me with that letter which means that I will remain under debt review. Therefore the matter is not resolved!!
Edgars
Edgars's reply21 Feb 2022, 14:14
Official
 Good day Anton.

Trust you well. 

Final feedback was provided by RCS . 

Thank you and take care


 

Best regards,

AVdv
Anton Van der vyver's update21 Feb 2022, 14:56
Reviewer Update
Good day, even though the account does not appear on my credit report it does not help me for my debt review removal, I have to show the court that the account is paid up and neither Edgars or RCS can issue me with that letter which means that I will remain under debt review. Therefore the matter is not resolved!!
Edgars
Edgars's reply21 Feb 2022, 15:43
Official
Good day Anton.

Debt review queries can be escalated to *** .

Thank you and take care

Best regards,