Edgars Listing People on ITC *******ly

<p>The NCA and goverment gazette clearly staes that a creditor needs to inform you that you will be placed on ITC and give you warning so that you can make a late payment. Not put you on ITC and inform you 3 months later. I have been placed on the ITC by Edgars for 3 late payments on my account. I phoned in the first time because my online banking with ABSA would not allow me to do an EFT, seeing as the Edgars account number was to long. I have been paying my account manually by having to go into the edgars store every month. The problem is I travel for work, and on notifying edgars that I would be late making a payment, I was told that this will be fine. Debit order was not possible as a Edgars employee at the cutomer desk at Edgars Menlyn told me the ammount changes monthly. Only to find out when applying for motor finance that I was on the ITC, for 3 late payments on my account. And by late it was 2-4 days. I only received 4 invoice statements in the last 12 months, was never informed that I was or would be placed on the ITC. I have settled my account in full and Edgars refuses to apply to the ITC to remove the payment history. They say that they cannot, but after finding out by the ITC that the creditor by law is the only one that can ask for the payment history to be cleared by the ITC. But Edgars refuses to do this. I was even called "Brah" by a team manager at the Edgrs Call centre, where he argued with me, and being called brah is disgusting. I have heard through many people thatthe same has happened, where they end up on the ITC with out knowing and getting no assistance from the uns****ed, unqualified staff that Edgars employs. Even the F&I at the car dealership where I found out I had an ITC listing said the same happened to her. Edgars is useless and if you are thinking of opening an account, becareful as there billing system is just to create nightmares for you.</p>