RV
Ronel V
1 reviews | Active since Apr 2018
04 May 2018, 14:59
Edgars Kolonnade
I have visited the Edgars Kolonnade store 3 times in the last 2 months looking for a specific Wonder Bra. They only have one in my size, but it is very dirty. I have informed the store of this on all 3 occations. On one occation they would have ordered and sent me the bra seeing as I don't live in Pretoria. This has not happend. I have again spoke to a lady in the store on 29th of April, but she was very unhelpful and ignored my complaint. I have logged a complaint with Edgards on their website, but have received no response as of yet. This is absolutely terrible service and I would not recommend the store to anyone.
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Edgars's replyOfficial
04 May 2018, 16:24Thank you for bringing this matter to our attention.Please accept our sincere apologies for the inconvenience caused to you .We will escalate your query to our store manager for further assistance in sourcing the requested Wonder Bra for you.***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edgars's reply04 May 2018, 16:24
Official
Thank you for bringing this matter to our attention.Please accept our sincere apologies for the inconvenience caused to you .We will escalate your query to our store manager for further assistance in sourcing the requested Wonder Bra for you.***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,