KB
Kateko B

1 reviews | Active since Jun 2020

20 Dec 2021, 10:02

Edgar's Keywest Manager Poor service

We went to Edgas keywest to pay for laybye and when we got there the store Manager said the stuff must not help us rudely so and infront of other customers. We asked why and she said we keeping the stuff busy they must not help us. I wanted to laybe and my friend has a laybye. If that is the service when we spend our hard earned money. Maybe we should shop else were. Can this be corrected. A Store manager with poor customer service I hane never seen anything like this. She even treats her stuff so bad in front of customers.

0
Replies (2)
Edgars
Edgars's reply20 Dec 2021, 13:25
Official
Good day Mrs Baloyi.

Thank you for taking my call .

We are sorry that your recent experience has led you to contact us with a complaint.
The store management will be in contact with you

Take care and be safe .


Best regards,

Edgars
Edgars's reply03 Jan 2022, 14:32
Official
 Good day Mrs Baloyi. 

Trust you well.

We apologize for the delay in response. 
Feedback was provided by store.
Should you have any further enquiries do not hesitate to contact us.

Thank you and take care.

Best regards,