MS
Mike S
1 reviews | Active since Jul 2019
23 Jul 2019, 17:13
Edgars just cant get it right to refund my over- payment on my account- Almost a month now!!!
I overpaid when paying my account on the 27 June 2019 I paid R6,000 instead of R600 in error I have been trying to get a refund from Edgars ever since, mant emails and phone calls but am just not getting anywhere
No wonder Edgars is bankrupt, they cant even get a stupid over- payment refund sorted out
Mike Shield
Helpful (0)
Replies (4)0
Replies (4)MS
Mike S's updateReviewer Update
25 Jul 2019, 16:19Still getting nowhere
I was called and asked for the documents that I have emailed four times already- I said that I cant take it any more, don't know what to do
I cant just keep sending the same documents over and over and over
I asked the person from the call centre for their name and number so that I can follow up with them, they said its a call centre so I cannot get their name and number
It seems that a new person keeps getting assigned to my case every time I follow up, so we go right back to the beginning, and I get asked for the same documents over and over and over and over
Its actually quite pathetic
I just want my over payment returned to me ( My money- Not a return goods)
I really don't know what to do any more, seriously
Please help, pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
I was called and asked for the documents that I have emailed four times already- I said that I cant take it any more, don't know what to do
I cant just keep sending the same documents over and over and over
I asked the person from the call centre for their name and number so that I can follow up with them, they said its a call centre so I cannot get their name and number
It seems that a new person keeps getting assigned to my case every time I follow up, so we go right back to the beginning, and I get asked for the same documents over and over and over and over
Its actually quite pathetic
I just want my over payment returned to me ( My money- Not a return goods)
I really don't know what to do any more, seriously
Please help, pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
MS
Mike S's update25 Jul 2019, 16:19
Reviewer Update
Still getting nowhere
I was called and asked for the documents that I have emailed four times already- I said that I cant take it any more, don't know what to do
I cant just keep sending the same documents over and over and over
I asked the person from the call centre for their name and number so that I can follow up with them, they said its a call centre so I cannot get their name and number
It seems that a new person keeps getting assigned to my case every time I follow up, so we go right back to the beginning, and I get asked for the same documents over and over and over and over
Its actually quite pathetic
I just want my over payment returned to me ( My money- Not a return goods)
I really don't know what to do any more, seriously
Please help, pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
I was called and asked for the documents that I have emailed four times already- I said that I cant take it any more, don't know what to do
I cant just keep sending the same documents over and over and over
I asked the person from the call centre for their name and number so that I can follow up with them, they said its a call centre so I cannot get their name and number
It seems that a new person keeps getting assigned to my case every time I follow up, so we go right back to the beginning, and I get asked for the same documents over and over and over and over
Its actually quite pathetic
I just want my over payment returned to me ( My money- Not a return goods)
I really don't know what to do any more, seriously
Please help, pleaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
MS
Mike S's updateReviewer Update
27 Jul 2019, 11:26And still waiting for my money
Have resent certified copy of ID and Bank statement (Current month) This is now for the 5th time, maybe 6th time
***?
Have resent certified copy of ID and Bank statement (Current month) This is now for the 5th time, maybe 6th time
***?
MS
Mike S's update27 Jul 2019, 11:26
Reviewer Update
And still waiting for my money
Have resent certified copy of ID and Bank statement (Current month) This is now for the 5th time, maybe 6th time
***?
Have resent certified copy of ID and Bank statement (Current month) This is now for the 5th time, maybe 6th time
***?
MS
Mike S's updateReviewer Update
27 Jul 2019, 11:27* fifth, maybe sixth time!!!!
MS
Mike S's update27 Jul 2019, 11:27
Reviewer Update
* fifth, maybe sixth time!!!!
MS
Mike S's updateReviewer Update
30 Jul 2019, 11:11Went to Canal Walk branch
Was assisted by Amanda, kind, friendly and very efficient
Sorted out the over payment in fifteen minutes
She is a star
**********
Was assisted by Amanda, kind, friendly and very efficient
Sorted out the over payment in fifteen minutes
She is a star
**********
MS
Mike S's update30 Jul 2019, 11:11
Reviewer Update
Went to Canal Walk branch
Was assisted by Amanda, kind, friendly and very efficient
Sorted out the over payment in fifteen minutes
She is a star
**********
Was assisted by Amanda, kind, friendly and very efficient
Sorted out the over payment in fifteen minutes
She is a star
**********