Edgars Is *********, *********** and Unconstitutional who victimise their customers to hide their tracks

Edgars are undertaking ********* business practices and time and again have displayed insurmountable incompetence from their staff.

At the tail end of 2020, my mother M.Nell, had squared her account with Edgars.

It had been made known that a "service fee" had been added, however as is my guardian's consumer right (Consumer Protection Act 68 of 2008), my mother refused to have the fee paid as there had been no concrete notice in writing, as it should be.

Let it be made known as well that telephonically my guardian also gave notice to Edgars that her account was to be closed, to which the response had been: "I'll see what I can do."

Therein lies another conflict - the customer makes a request and the business rep complies. NO DEBATE.

Last payment was made August 28th, 2020 with a subsequent statement emailed September 8th.

I find it despicable of Edgars to have my mother handed over to Blake & Associates, the National Credit Bureau and having her immediately Blacklisted.

It is unconstitutional and we DEMAND restitution of this matter.

Attached below is correspondence to Edgars from October to December.

October 17, 2020:

Good day,

To whom it may concern;

Please close my account with immediate effect.

Mrs PM Nell.

October 16, 2020

Good day,

To whom this may concern;

Please close my account, as I am not going to pay service fees on the account.

Mrs PM Nell.

December 30, 2020

Good day,

I have canceled this blasted account!!!

Do not send me any more messages to pay my account!!!!

DO NOT DARE TO PLACE MY NAME ON A CREDIT BUREAU SINCE YOUR STAFF DID NOT DO THE JOB THEY ARE GETTING PAID FOR!!!!!

I expect an e-mail with the cancelation reference. In the event that you ignore me once again, I shall make it my duty to report your non existent service on Hello Peter.

Mrs PM Nell

Sort it immediately