Edgars is still ruining my credit record.

Item: Edgars
Rating: 2
Author: Zinhle N

Ever since I laid a complain with hello peter 18/06/2015, on the 19/06/2015 I received a call from Refileo at Edcon Headoffice who sincerely apologised and told me that they will fix my account and she will get back to me. Ref no:***#GO I am still receiving calls, smses and posts that say I must pay. I am losing my patients now its been 8 months since my claim was approved but nothing is being done. Who is not doing her/his job at Edgars that makes me suffer like this? Why is that person not doing the job? PLEASE HELP I'm tired now.

Helpful (0)

Replies (1)

Edgars's replyOfficial

20 Jul 2015, 15:39

Hello OagileN,

We would like to apologise for the lapse in service. Please be advised the accounts department is in receipt of this query and we assure you concrete feedback will be given to you shortly. Please accept our sincerest apologies for the overall experience.

Please find your reference number: ***/GO

If you require any further assistance, kindly contact the accounts department on ***

Kind regards.
Edcon customer experience team.
***

Edgars's reply20 Jul 2015, 15:39

Official