AH
Aqeelah H

1 reviews | Active since Dec 2019

26 Oct 2020, 20:43

EDGARS IS ROBBING ME!

Edgars, can you please inform me who gave you the right to add me as a VIP club member as well as life insurance on my account.

I have not been using my account and the installments were supposed to diminish not increase.

You have literally forced my hand to use hello Peter. I have called and tried to sort this matter out on the phone. Your staff members has given me 6 different numbers and put me through via extension to the accounts department, according to the extension and phone number, it's invalid. I am beginning to think, do u even have an accounts department???

I have then emailed you on 2 different email addresses... NO RESPONSE.. I am honestly lost for words and dont understand how no one can give me the same number... How no one knows the account departments number... How none of your staff are on the same page. Your staff could assist me with a cancelation... But NO One can assist me with how it got there in the first place.. I will not be canceling anything until I get an answer of who gave you the authorisation to add things to my account without my consent!

I will not be making any payments to my account. Because the money you OWE me from I don't know how long... Can sort these payments out! If I fail to receive yet another response. Trust me this matter will go further.

I am highly annoyed and so damn upset. You guys are so eager to call to make payments, you guys are so eager to sit on my neck when I'm 1 day late for payment. But yet you feel it's ok to rob me on the other hand. Please tell me how this is ok???

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