BP
Babalwa P
1 reviews | Active since May 2019
28 May 2019, 09:39
Edgars is ripping me off!!
I'm not happy with the service i received from Edgars Finance and their Customer Care. I bought a cellphone cash at Edgars KWT 2016 i recently got ****** and had to claim they approved my claim but now i'm forced to choose from their old stock. Bare in mind my contract with them stipulated that ill get a voucher amounting to the value of the original purchase. Now i'm forced to take a 2017 cellphone that i don't even want.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
28 May 2019, 10:13Dear Babalwa
Please accept our sincere apologies for the frustrations and disappointment caused to you.
As per our discussion today we will follow up with our third parties and urgent feedback will be provided to you regarding your cash cellphone insurance claim.
***/GO
Kind regards
Edgars Customer Experience Team
***
Please accept our sincere apologies for the frustrations and disappointment caused to you.
As per our discussion today we will follow up with our third parties and urgent feedback will be provided to you regarding your cash cellphone insurance claim.
***/GO
Kind regards
Edgars Customer Experience Team
***
Edgars's reply28 May 2019, 10:13
Official
Dear Babalwa
Please accept our sincere apologies for the frustrations and disappointment caused to you.
As per our discussion today we will follow up with our third parties and urgent feedback will be provided to you regarding your cash cellphone insurance claim.
***/GO
Kind regards
Edgars Customer Experience Team
***
Please accept our sincere apologies for the frustrations and disappointment caused to you.
As per our discussion today we will follow up with our third parties and urgent feedback will be provided to you regarding your cash cellphone insurance claim.
***/GO
Kind regards
Edgars Customer Experience Team
***