LB
Lungi B
1 reviews | Active since Nov 2017
11 May 2019, 17:40
Edgars is refusing to give me an exchange or cash
Edgar's in Riverside Mall, Nelspruit refuse to exchange an item for me. I went there first time with my slip and I was told that there is no cash. I forgot the slip with them, I went there with a speedpoint slip they said they can't help me. Now I'm sitting with an item that doesn't fit me so so useless.
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Edgars's replyOfficial
12 May 2019, 10:25 Dear Lunga,
Thank you for taking the time in addressing your shopping concerns with us. We would like apologize for the overall service received.
Kindly be advise we have referred your query to management for urgent intervention and feedback will be provided to you.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Thank you for taking the time in addressing your shopping concerns with us. We would like apologize for the overall service received.
Kindly be advise we have referred your query to management for urgent intervention and feedback will be provided to you.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Edgars's reply12 May 2019, 10:25
Official
Dear Lunga,
Thank you for taking the time in addressing your shopping concerns with us. We would like apologize for the overall service received.
Kindly be advise we have referred your query to management for urgent intervention and feedback will be provided to you.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Thank you for taking the time in addressing your shopping concerns with us. We would like apologize for the overall service received.
Kindly be advise we have referred your query to management for urgent intervention and feedback will be provided to you.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team