EDGARS IS OUTRIGHT \USELESS\""

Two weeks ago on Sunday, I had bee to Rosebank mall for a return. The product was fine and the till slip in order. The customer service clerk took APPROX. 1 HOUR to TRY to reverse the purchase - before giving up and stating that the store was \offline\" should I should \"take my stuff and leave, and return the next day\". The gent \"Thato\" by name was rude and yelled. One of Edgars \"Employees\" was also at the \"returns\" area - and she too observed this, requested my details and logged a complaint with the Operational Manager.<br> Oddly, I tested the pay points in the store - and there was no issue off being offline. <br> I logged FIVE CALLS with Edgars-Complaints Line. My messages were taken and I was TOLD that the store would address the issue. BUT, NO FEEDBACK FROM THE COMPLAINTS HANDLING STAFF. TWO days later the store manager \"Sibu\" called me - and told me that he would investigate the matter and revert. <br> Sibu, called me once the next day - but I was at work & busy - so all I got was a \"missed call\". that was the end of all communications. ???<br> EXCELLENT INVESTIGATIONS - INDEED.<br> <br> EDGARS STAFF ARE: RUDE, ABNOXIOUS, ***********, INCAPABLE OF HANDLING SITUATIONS & USELESS. <br> "