1 reviews | Active since Sept 2012
Edgars is obviously to IMPORTANT to respond to clients
<p>Sent Edgars an email on the 12th of July in regards to a deduction line from my account. I Finally got the "your query has been escalated email" on the 19th of July. On the 20th of July I phoned Customer Service - where I was promised by a manager that "It will be escalated to the relevant department". It’s the 8th of August - my next statement is due and there is still no Feedback from Edgars......<br /> <br /> Well Looking at their lack of feedback on HelloPeter I am not even surprised. I guess all Ricarodo Brand's breakfast meetings with his employees are keeping them from actually doing their job.</p> <p> </p> <p>Well Done Edgars!! I guess my extra deduction from my account is to pay for Breakfast meetings that keeps employees from doing their job!</p> <p> </p>
Thank you for bringing this matter to our attention. We apologise for the lack communication, we have raised your concerns with our accounts management team. You will be receiving feedback shortly.
Your reference number is ********** 048/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We apologise for the lack communication, we have raised your concerns with our accounts management team. You will be receiving feedback shortly.
Your reference number is ********** 048/GO.
Kind regards,
Edcon customer experience team,
***
