Edgars is junk
<p>After this company sells me a phone with falls specs now they won't take it for repair because I don't have its charger. My phone is six months old. Left the charger in JHB as I'm in Durban. I don't understand why they want a charger to fix the phone. I'm so fed up with this store.</p>
We have escalated the complaint to the Edgars Amanzimtoti Galleria management to address with regards to the faulty handset that you took in store for repairs and you were not assisted properly because you did not bring the charger. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Amanzimtoti Galleria management to address with regards to the faulty handset that you took in store for repairs and you were not assisted properly because you did not bring the charger. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Amanzimtoti Galleria management to address with regards to the faulty handset that you took in store for repairs and you were not assisted properly because you did not bring the charger. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Amanzimtoti Galleria management to address with regards to the faulty handset that you took in store for repairs and you were not assisted properly because you did not bring the charger. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Thanks for the reply. Had a missed call earlier. I think it was from the manager. Hopefully he/she will call again.
Thanks for the reply. Had a missed call earlier. I think it was from the manager. Hopefully he/she will call again.