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Sai N

1 reviews | Active since Oct 2012

22 Jun 2016, 11:24

Edgars is charging me late fee though account is paid

<p>Good day,</p> <p> </p> <p>I have received my edgars statement yesterday and I found that edgars charged me an amount as late fee. This is not fair. I haven't expected this from edgars. I am being a more than 10 years account holder of edgars. disappointed looking at the statement.</p> <p> </p> <p>Regards,</p> <p>Sai</p>

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Replies (1)
Edgars
Edgars's reply23 Jun 2016, 12:52
Official

Thank you for taking the time to share your concerns with us.

Please be advised your query has been escalated to our accounts management team for further assistance regarding your account.

Your reference number is ********** 463/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***