HD
Hendrick D
1 reviews | Active since Jan 2020
27 Jan 2020, 12:40
Edgars is a De*****er
I've been given the runaround by Edgars regarding my account because my account is in areas cause airtime and subscription fees that i am not aware since last year May. I called them soon as i noticed but now seems like all they can do is keep giving the number of a relevant person regarding my issue but no one answers. I am so powerless and exhausted.
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Edgars's replyOfficial
27 Jan 2020, 17:13Good day Mr Disemelo,
We hereby acknowledge your complaint lodged.
Kindly be advised that the matter has been forwarded through to the RMCS management team for urgent assistance and feedback will be provided to you within the next 48 hours.
The reference number for your query is ***/GO
Kind RegardsCustomer Experience Team ***
We hereby acknowledge your complaint lodged.
Kindly be advised that the matter has been forwarded through to the RMCS management team for urgent assistance and feedback will be provided to you within the next 48 hours.
The reference number for your query is ***/GO
Kind RegardsCustomer Experience Team ***
Best regards,
Edgars's reply27 Jan 2020, 17:13
Official
Good day Mr Disemelo,
We hereby acknowledge your complaint lodged.
Kindly be advised that the matter has been forwarded through to the RMCS management team for urgent assistance and feedback will be provided to you within the next 48 hours.
The reference number for your query is ***/GO
Kind RegardsCustomer Experience Team ***
We hereby acknowledge your complaint lodged.
Kindly be advised that the matter has been forwarded through to the RMCS management team for urgent assistance and feedback will be provided to you within the next 48 hours.
The reference number for your query is ***/GO
Kind RegardsCustomer Experience Team ***
Best regards,